Help

Saved Data and Backup

The workout datas recorded by Zones is saved in Apple Health.
We don't have your record in any other server.
Please note that you can not be restore health data deleted from Apple Health.

When Deleting Zones App

You can leave workout datas even if you delete Zones app.
However, you can not keep datas of the movement map.

When trying to delete Zones iPhone app, the following dialog will be displayed.

If you select "Delete", the following dialog will be displayed.

Please select "Keep" if you want to keep the workout datas recorded with Zones.
If you select "Delete", all workouts recorded by Zones will be deleted.
You can not restore datas if you delete it.
Thank you for your attention.
(You can not restore "healthcare data only" using backup of iCloud or iTunes)

When Changing iPhone Device

Please migrate your datas using iPhone backup.
Please refer to Backing up Apple Healthcare Information for how to backup.
If you use iTunes's backup, please check "Encrypt iPhone backup".

If you already purchased PRO, you can restore by "Restore" button on the "Upgrade to PRO" screen.



If you can not restore, please check your account of iTunes Store.
You must login with the same account as purchased.
For inquiries regarding purchase, please contact Apple Inc.

References