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Deleting the App / Changing Devices

Workout data recorded with Zones is stored in Apple’s “Health” app and is not saved on any external servers.
Therefore, to completely remove all data, you must delete the app and also delete the corresponding data from the Health app.

Once deleted, data cannot be restored. Please proceed with caution.

Deleting the App

When you delete the app, all in-app settings will be removed.
These settings include your maximum heart rate, heart rate zones, custom workouts, and other preferences you configured in the app.
These settings cannot be restored, so you will need to set them up again if you reinstall the app.

Deleting Health Data

Deleting the app does not remove workout records or other Health data.
Health data can be viewed and deleted in Apple’s Health app .

If you would like to delete all data created by Zones, please follow the steps below.

  1. Open the Apple “Settings” app
  2. Tap “Apps”
  3. Tap “Health”
  4. Tap “Data Access & Devices”
  5. Tap “Deleted Apps” or “Apps Not on Device”
  6. Tap “Zones”
  7. Tap “Delete All Data from ‘Zones’”

Changing Devices

Please transfer your data using your iPhone backup.
For instructions on how to back up and manage Health data, please refer to Apple Support: Manage Health data .
If you use iTunes for backup, be sure to enable “Encrypt iPhone Backup” .

It is not possible to restore only Health data from an iCloud or iTunes backup.

If you have already purchased PRO, please restore your purchase on your new device.
For more details, see Restore PRO Purchase.