Help

App not installing on your Apple Watch

1. Update your OS

If your watchOS version is not supported, you can not install it on your Apple Watch.
Please update your Apple Watch to the latest version of watchOS.

👉Zones Help: Compatibility
👉Apple Support: Update your Apple Watch

Apple Watch 1st generation (a.k.a Series 0) cannot install Zones app because the final OS is watchOS 4.

2. Install watch app

If you have apps you can install on Apple Watch, they'll be listed at the bottom of the screen under the Available Apps header.

1. Open the Watch app on your Phone
2. Tap the My Watch tab
3. Scroll to the bottom of the screen
4. Tap the Install button of Zones app

👉Apple Support: Use apps on your Apple Watch

No apps are showing in Available Apps

If you know you've downloaded an iPhone app that has a watch component but it's not showing up under the "Available Apps" banner, chances are you have Automatic App Install turned off and your iPhone didn't initially recognize that these apps were Apple Watch compatible. As such, your iPhone may need a reboot to properly sync its app collection.

👉Apple Support: Restart your iPhone

I've tapped install, but my apps are forever spinning

Check your Apple Watch's connection

Please check your Bluetooth connection on both the iPhone and Apple Watch.
If toggling Bluetooth on and off didn't work, you may want to try force quitting the Watch app on your iPhone.

Restart your iPhone and/or Apple Watch

Try a restart for either your iPhone or Apple Watch, then re-open the Watch app.

👉Apple Support: Restart your iPhone
👉Apple Support: Restart your Apple Watch